Privacy Policy & Terms of Use

Privacy Policy

Mind-U is committed to protecting the privacy, confidentiality, and security of all individuals who interact with our organization, including patients, family members, intervention professionals, partners, and visitors to our website.

Because Mind-U provides mental health treatment services, certain information collected may include sensitive personal data related to medical and psychological conditions.

This Privacy Policy explains how Mind-U collects, processes, protects, and stores personal information in accordance with:

• Mexican Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP)
• U.S. privacy standards aligned with HIPAA principles
• European Union General Data Protection Regulation (GDPR)

Information We Collect

• Full name
• Email address
• Phone number
• Location
• Relationship to patient
• Mental health history
• Substance use history
• Medical information relevant to treatment
• Emergency contact information

Technical Information

• IP address
• Device type
• Browser type
• Website interaction data

Use of Information

• Evaluate potential patient admissions
• Communicate with families and intervention professionals
• Coordinate treatment services
• Improve services and website functionality
• Comply with legal requirements

Confidentiality of Medical Information

Mental health and medical information is treated as highly sensitive data and protected through strict confidentiality procedures.

Information may be disclosed only when:

• Authorized by the patient or legal guardian
• Required for treatment purposes
• Required by law

Data Security

Mind-U implements administrative, technical, and physical safeguards to protect personal information.

Requests regarding personal data can be sent to: administracion@mind-u.com.mx

Terms of Use

By accessing https://mind-u.com.mx you agree to comply with these Terms of Use.

The information on this website is provided for informational purposes only and should not be considered medical advice. Users should consult qualified healthcare professionals before making medical decisions.

Intellectual Property

All content on this website including text, design, graphics, logos, and images belongs to Mind-U unless otherwise stated. Users agree not to reproduce or distribute website content without authorization. Mind-U reserves the right to modify website content or policies without prior notice.

Notice of Privacy Practices

This notice describes how medical information about patients may be used and disclosed.

Protected health information may be used for:

Treatment Coordination

Coordination between psychiatrists, psychologists, therapists, and healthcare professionals involved in care.

Healthcare Operations

Internal administration and quality improvement.

Legal Compliance

When required by law or regulatory authorities.

Patient Rights

Patients or legal guardians may request:

• Access to medical records
• Correction of inaccurate information
• Restrictions on certain disclosures

Requests should be sent to: administracion@mind-u.com.mx

Medical Disclaimer

Information provided on this website is for informational purposes only. Content should not be interpreted as medical advice, diagnosis, or treatment recommendation. Use of this website does not establish a doctor-patient relationship. Individuals experiencing a mental health emergency should seek immediate assistance from qualified professionals.

Admissions Disclaimer

Submitting an inquiry through this website does not guarantee admission to Mind-U. Admissions are subject to clinical evaluation conducted by qualified professionals. Mind-U reserves the right to determine eligibility based on medical and program suitability criteria. Treatment outcomes vary depending on individual circumstances.

Cookie Policy

This website may use cookies to improve user experience and analyze website performance. Types of cookies may include:

• Essential cookies
• Analytics cookies
• Advertising performance cookies

Users can disable cookies through browser settings. Disabling cookies may affect certain website functions. By continuing to use this website, users consent to the use of cookies as described in this policy.